Terms of Service

Terms of Service

Last Updated: [December 5, 2025]

Welcome to iFix Appliances! By using our website, requesting service, or engaging with any products or services offered by iFix Appliances, you agree to the following Terms of Service. Please read them carefully. If you do not agree, please discontinue use of our website and services.

1. General Information

iFix Appliances (“we,” “our,” “us”) provides residential and commercial appliance repair, installation, and maintenance services. These Terms govern your use of our website https://www.ifixappliancesla.com/ and any service requests made through phone, email, online forms, or third-party platforms.

We reserve the right to update these Terms at any time. Continued use of our website or services indicates acceptance of any changes.

2. Eligibility

By using our services, you confirm that you:

  • Are at least 18 years old,
  • Have the legal authority to enter into a binding contract, and
  • Provide accurate and complete information when scheduling services.

3. Service Appointments

3.1 Scheduling

Appointments may be scheduled online, by phone, or through authorized partners. Time windows provided are estimates and may vary due to traffic, prior appointments, or unforeseen delays.

3.2 Cancellations & Rescheduling

To cancel or reschedule, please contact us at least 24 hours in advance.
Missed appointments or cancellations with insufficient notice may incur service call fees.

3.3 Service Call Fee

A diagnostic or service call fee may apply to all visits. This fee covers technician travel and diagnostic evaluation and is non-refundable, even if the repair is declined.

4. Estimates & Repairs

4.1 Estimates

Technicians provide written or verbal estimates before performing repairs. Estimates are valid for 30 days, unless otherwise stated.

4.2 Parts & Labor

All parts used are new, OEM, or high-quality equivalents unless otherwise specified.
Labor includes diagnosis, repair work, testing, and safety checks.

4.3 Refusal of Service

We reserve the right to refuse service if conditions are unsafe, if appliances are inaccessible, or if the requested repair is not feasible or violates safety standards.

5. Payments

Payment is due upon completion of service unless prior arrangements have been approved.
We accept cash, credit/debit cards, and approved digital payment methods.

Unpaid balances may be subject to:

  • Late fees
  • Collection efforts
  • Withholding of future service

6. Warranty

6.1 Labor Warranty

Labor is warrantied for 30 days from the service date, and parts are covered for 3 months under the manufacturer’s or supplier’s warranty.

6.2 Warranty Limitations

Warranty does not cover:

  • New problems unrelated to the original repair
  • Pre-existing issues not addressed during service
  • Misuse, neglect, or improper installation by third parties
  • Commercial use of residential appliances unless specifically agreed upon

We reserve the right to inspect appliances before determining warranty eligibility.

7. Customer Responsibilities

Customers agree to:

  • Provide safe access to appliances, utilities, and workspace
  • Ensure pets are secured
  • Provide accurate information about appliance issues
  • Maintain proper electrical and plumbing connections

Failure to comply may delay service or result in additional fees.

8. Safety & Liability Limitations

While we take every precaution, iFix Appliances is not liable for:

  • Pre-existing damage or wear revealed during inspection
  • Loss of food or perishables
  • Secondary or consequential damages arising from appliance failure
  • Issues caused by improper prior repairs or modifications

Our maximum liability is limited to the amount paid for the service.

9. Website Use

You may use our website for lawful purposes only. You agree not to:

  • Attempt unauthorized access
  • Copy or distribute content without permission
  • Use the site to transmit harmful code or spam

We do not guarantee uninterrupted website access.

10. Privacy

Your privacy is important to us. We collect personal information solely for scheduling, communication, and service purposes.
For more details, please review our Privacy Policy.

11. Third-Party Links & Referrals

Our website may contain links to third-party websites or service partners. We are not responsible for their content, policies, or actions. Use of third-party resources is at your own risk.

12. Governing Law

These Terms are governed by the laws of the State of California (or your state). Any disputes must be resolved in the appropriate courts of that jurisdiction.

13. Text Message Communications

By clicking “SUBMIT” on any form on our website, you consent to receive automated text messages from iFix Appliances regarding your scheduled appointment or service request. Text messages may include confirmations, reminders, updates, or follow-up communications related to your service.

Message and data rates may apply, and message frequency may vary based on your interaction with our service.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

14. Contact Information

If you have questions about these Terms, please contact us:

iFix Appliances
Phone: (424) 266-4444
Email: info@ifixappliancesla.com
Address: 24350 Sterling Ranch Rd,
Canoga Park, CA 91304